Most of our clients simply purchase from the website as we have no showroom or offices open to the public. This means we keep overheads to an absolute minimum and pass the savings on to the client. We do not advertise in any other medium (even Yellow Pages). We can supply most audiovisual products and services from supplying a simple pull down projection screen to designing and installing a complete control room solution or auditorium fit-out.

AV ACTION contact details:

MAILING ADDRESS: AV ACTION PO BOX 254 TERRIGAL NSW 2260 AUSTRALIA
PHYSICAL ADDRESS: 4/112 TERRIGAL ESPLANADE TERRIGAL NSW 2260 AUSTRALIA
TELEPHONE : (02) 43 857 326 (INT: +61 2 43 857 326)
FAX: (02) 43 857 327 (INT: +61 2 43 857 327)
MOBILE: 0407 432 981

ABN: 54 937 425 547

E-MAIL: ross@avaction.com.au or go to our contact page for a "web form".

PAYMENT METHODS: Preferred method of payment is EFT. Goods shipped upon clearance of funds. C.O.D. may be available on some items in the greater Sydney area. Credit cards MAY be accepted under certain conditions. For installation works and major projects terms are usually payment in full upon completion of works with goods paid for upon delivery to site.

CREDIT CARD POLICY: Visa, MasterCard, Bankcard credit and debit cards may be accepted for purchase of goods at the discretion of AV ACTION. Only AUSTRALIAN credit cards will be accepted. A surcharge of 2.5% will apply in most cases to the total invoice.

For "private purchasers" a fax copy of photo ID (Drivers' Licence preferred) with an address identical to the delivery address is required. A signed authority form (which will be forwarded to you) will also be required.

Deliveries will not be made to PO Boxes or unattended addresses, all goods MUST be signed for by the CARDHOLDER upon receipt (proof of identity may be required by the shipper/courier so please do not be offended if asked for proof of identity).
For Corporate or Government purchases an official order is required with authority to debit credit card and full details and signature of card holder.

AV ACTION will NOT retain details of your credit card in any electronic form. A copy of your signed authority will be retained for a period of two years.

RETURN & DISPUTES POLICY: If the goods are found to be faulty or damaged upon delivery AV ACTION MUST be informed within 24 hours of receipt. Under no circumstances will goods be accepted as faulty upon delivery after that time. After that time faults will be covered by manufacturers warranty and will be subject to the terms and conditions of that warranty. Goods must be returned in the original packaging in good condition. A fee may be charged if packaging is damaged or packaging/parts missing.

You may NOT return goods or cancel an order for any reason other than being faulty (subject to provisions of the Trade Practices Act NSW), a "change of mind or financial circumstances" does NOT allow return of goods.

An order (whether by e-mail, fax or verbally or any other means of communication) from "you" to AV ACTION for the supply of goods is regarded as a binding contract, orders may not be cancelled due to delays in delivery or any other reason outside the control of AV ACTION. PLEASE do not order goods from AV ACTION unless you are entirely sure!!

All disputes will be dealt with under the jurisdiction of the Courts of NSW, Australia.

Where the product is purchased by a government or other authorised body under NSW State Government Contract, the terms and conditions of that contract will apply.  av action is an authorised dealer under NSW State Government Contract 058/278 for the supply of Audiovisual and Office Presentation Equipment 2005 - 2008 please click here: www.government-audiovisual.com.au.

 

Page last updated 22/11/2005
©2004. AV ACTION PO BOX 254 TERRIGAL NSW 2260.
WEBMASTER ross@avaction.com.au